Learn exactly how your personal information is collected, used, and protected on the iccwin platform — with full transparency.
Last Updated: January 2026When you create an account with iccwin, we collect your name, date of birth, mobile number, and email address. In compliance with Bangladesh law, a copy of your National ID or passport may be requested for identity verification. Our security team ensures this information is used solely for verification and protection purposes. No additional data is collected without your consent.
Your name, address, mobile number, and email provided at registration are stored securely. Date of birth is required for age verification and is kept in a secure database. Verifying that users are adults is part of iccwin's responsible gaming policy. This information is never sold to third parties.
Your device type, operating system, browser version, and IP address are collected automatically. This information is used to improve platform performance and detect fraudulent activity. It also helps us optimize the experience for mobile users. It is not used to identify you personally.
Payment information provided via bKash, Nagad, Rocket, or bank transfer for deposits and withdrawals is stored in encrypted form. Full bank account numbers and card numbers are never stored on our servers. Transaction history is retained for financial auditing and dispute resolution. Suspicious transactions may be reported in accordance with Bangladesh Financial Intelligence Unit regulations.
We collect data on the games you play, session duration, betting patterns, and navigation history. This information is used to deliver a personalized experience and to support responsible gaming monitoring. It also helps detect unusual activity and protect your account. We continuously analyze usage data to improve the quality of the platform.
Iccwin uses cookies on its website and app to make your browsing experience smoother. Cookies are small text files stored in your browser that help remember your login session. Session cookies are deleted when you close your browser, while persistent cookies remain for a set period. They are essential for remembering your preferences, language settings, and login status.
Required for login sessions and security tokens. The platform cannot function properly without these, and they cannot be disabled.
Used to analyze user behavior and improve the platform. You can disable these cookies at any time through your browser settings.
Saves your language, theme, and other preferences. Your custom settings are automatically restored on your next visit.
You can delete cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain features to stop working. iccwin does not use or permit third-party advertising tracking cookies.
Iccwin uses collected data only for specific, legitimate purposes and does not process it for any additional use. We follow a data minimization policy before using any of your information. The main purposes for which we use your data are outlined in detail below.
Your information is used to create and maintain your account and to verify your identity. Regular verification processes are carried out to prevent fraud and unauthorized activity. Age verification ensures that only adults are able to use the platform. This data also helps us detect duplicate or multiple accounts.
Payment information is used to securely process BDT deposits and withdrawals. An automated monitoring system is in place to detect unusual or suspicious transactions. Transaction history serves as evidence in the event of a dispute. We comply with Bangladesh's financial regulatory guidelines on anti-money laundering.
Your gaming preferences and history are analyzed to show you relevant promotions and offers. Usage data helps identify platform issues and test new features. It also enables our customer support team to resolve your issues more efficiently. Unusual gaming patterns are flagged to support responsible gaming.
Your contact information is used to send account notifications, transaction confirmations, and security alerts. Promotional messages are only sent to users who have given their consent. You can opt out of marketing messages at any time through your settings. Records of customer service interactions are retained for quality assurance purposes.
Iccwin uses industry-standard security technology to protect user data. All data transfers are secured with SSL/TLS encryption to guard against interception. Sensitive data stored on our servers is protected using AES-256 encryption. Regular security audits and penetration tests are conducted to identify and address vulnerabilities.
Data for active accounts is retained for as long as the account remains open. After account closure, certain information may be kept for up to five years to meet legal and regulatory requirements. Financial transaction records must be retained long-term in accordance with Bangladesh's financial laws. Once the retention period ends, data is securely and permanently deleted.
Access to user data is restricted to authorized personnel only, with role-based access controls in place. Every access attempt is logged and reviewed on a regular basis. Staff receive data protection training and are required to sign confidentiality agreements. Automated alerts are triggered immediately upon any suspicious access attempt.
In the event of a data breach, iccwin will act swiftly and notify affected users as soon as possible. Regulatory authorities will also be informed depending on the severity of the incident. A detailed report will be provided to users once the investigation is complete. Minimizing harm and preventing future incidents of the same nature are our top priorities.
Iccwin will never sell or rent your personal data under any circumstances. In specific situations, limited information may be shared with trusted partners as detailed below. Every third party is contractually bound to uphold our strict privacy standards. They may only use the data for its designated purpose and are not permitted to share it further.
Only the financial information necessary to process transactions is shared with bKash, Nagad, and banking partners. This data is never used for marketing purposes.
Information may be disclosed to regulatory authorities in compliance with Bangladesh law and judicial orders. This is part of our legal obligations.
Trusted technology partners are given limited access for cloud hosting, cybersecurity, and platform maintenance. They act solely as data processors and have no ownership rights over the data.
Anonymous and aggregated statistical data may be shared for analytical purposes, in a form that cannot identify any individual. If you have questions about any of our third-party partnerships, please contact the support team.
Iccwin believes every user should have full control over their own data. We are committed to upholding your rights with complete transparency. You may exercise any of the rights listed below, and our team will typically respond within 30 days.
You can request a complete copy of all personal data we hold about you at any time. We will provide it within 30 days of receiving your request, in a secure and readable format. This service is provided completely free of charge.
If any of your personal details — such as your name, address, or contact information — are incorrect, you can request a correction. Accurate information is in our interest too, as it helps us maintain service quality. Some details can be updated directly through your account settings. Corrections are processed promptly once verified.
If you close your account, you may request that your personal data be deleted. However, certain information must be retained for a defined period to meet financial and legal obligations. Once that period expires, the data will be permanently deleted. You will receive a confirmation once the deletion process is complete.
You have the right to object to marketing communications or specific types of data processing. Once an objection is received, the relevant processing will be paused and the matter reviewed. Where valid grounds exist, your objection will be acted upon accordingly. All requests are documented in writing.
Iccwin reserves the right to review and update this Privacy Policy as needed. Changes may be made in response to new laws, technological developments, or expansion of our services. Registered users will be notified by email or SMS before any significant changes take effect. The date of the update will be clearly displayed at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly to stay informed.
To view previous versions of this policy or to ask about a specific change, please contact our support team. We retain versions from at least the past two years and can provide them upon request.
For any questions about our Privacy Policy, requests to access or delete your data, or any other concerns, please contact our data protection team directly. Our support team is available in Bangla seven days a week and ready to assist you. We typically respond to all requests within 24 to 48 hours. Privacy-related complaints are taken very seriously and handled with the highest priority.
Contact Email: support@iccwin.bet